Zoxy is your reliable partner in the world of proxies. We offer stable and secure data solutions to suit your professional needs. Our team relies on proven methods and up-to-date approaches to provide you with high quality service. Trust Zoxy to work efficiently and confidently.
Features: Country targeting
Protocols: SOCKS 5 HTTP(s)
Free Trial: Yes, 1 day
Payment Methods: 100+ cryptocurrencies
Is KYC Required: No
Telegram support: @ZoxySupport
Frequently Asked Questions
Which ports are available?
Ports 80 and 443 are open.
Do your proxies have any restrictions?
We operate ethically and oppose any illegal activities. For security purposes and to prevent misuse of our network, we block access to a large number of financial, banking, NSFW websites, and all government domains.
Would proxies be suitable for personal use?
We provide backconnect proxies with automatic rotation. These are suitable for professional tasks only.
What are the acceptable use policy restrictions?
Our Acceptable Use Policy strictly prohibits the use of our services for:
- Any illegal activities;
- Using the services for fraud or fraud support, including advertising fraud;
- Causing or attempting to cause security breaches or failures in internet communications;
- Using the services to collect or access sensitive data, such as health information;
- Performing DDoS attacks;
- Sending spam messages.
Introduction
At Zoxy, we are committed to delivering high-quality and reliable proxy services. This Refund and Cancellation Policy, along with our Terms of Service and Service Level Agreement, outlines your rights and responsibilities as a user of our services. Please read this document thoroughly before using Zoxy's services, as it governs dispute resolution and refund procedures.
Dispute Resolution
For any disputes related to the use of our services, please follow the Dispute Resolution Procedure outlined below:
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Contact Customer Support: Send any refund, cancellation, or chargeback requests to our Customer Support team via the Live-Chat, Telegram or at hello@zoxy.io.
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Security Measures: For security purposes, all communication with Customer Support may be logged.
Refund Policy
You are eligible to request a refund under the following conditions:
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Risk Free, Refund Policy: You can request a refund for any reason, as long as you have used less than 1GB or 10% of your plans bandwidth allowance. Just contact us.
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Double Payment: An unintentional double payment to your account.
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Duplicate Bundle: An unintentional purchase of the same bundle twice, where the second bundle remains unused.
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Service Unavailability: If the system is unavailable beyond the parameters described in our Service Level Agreement.
Refundable Events
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The service provided does not align with our Service Level Agreement.
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You have not started using the bundle by transferring any data through it.
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Less than 10% of the package or a maximum of 1GB of the entire package has been used.
Non-Refundable Events
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Incorrect or inconsistent information provided during registration.
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Payments made with cryptocurrencies.
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Balance top-ups.
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Credit top-ups.
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Non-refundable trial periods.
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Any purchases of products that you have received a free trial.
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Account suspension or blocking due to illegal activities.
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Violations of acceptable use policies as described in our Terms of Service.
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Any transfer or reception of data through the system.
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Bundles purchased more than 3 days ago.
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Services that meet the quality standards outlined in our Service Level Agreement.
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Expired packages.
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Complaints related to third-party connection quality, including speed, which are beyond our control.
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When you have already requested a refund and then purchased again.
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When creating multiple accounts on our platform.
Cancellation Policy
You may cancel any self-serve plans at any time. However, you will retain access to your data until the subscription period ends. Note that data does not carry over to the next period, except for 'pay-as-you-go' traffic, which does not expire.
By using Zoxy's services, you acknowledge and agree to this Refund and Cancellation Policy.
For further questions, please contact our Customer Support at support@zoxy.io.